Travel and Hospitality

Take a digital route to your competitive edge

Whether you’re a mature company or a startup, digital is now the reality for businesses in the travel and hospitality industry. New standards of customer service call for more efficiency and personalization. The good news is, we are fully equipped with technology and skills to make you live up to these new expectations.

We Come Your Way

Today’s landscape of travel and hospitality service providers is a patchwork of traditional and digital business models. We recognize this diversity along with the unique needs of each company and niche we work with. We tailor our services in travel software development and hospitality solutions around these players:

Airlines

Cruise lines

Bus and train companies

Online tour
operators

Car hire and
transfers

Wholesalers and aggregators

Hotels and tourist apartments

Food and drink vendors

Destination management companies

Wellness and resort
centers

Airlines

Cruise lines

Bus and train companies

Online tour
operators

Car hire and
transfers

Wholesalers and aggregators

Hotels and tourist apartments

Food and drink vendors

Destination management companies

Wellness and resort
centers

We Resolve Your Challenges

We don’t claim to have the panacea for all sea-changing disruptions that might be shaking your industry right now, but we’ve learned how the right technology can patch the gaps where you need it:

To provide an unforgettable digital experience to make customers return

To make the booking process nearly frictionless

To personalize communication for each passenger or guest

To predict customers’ intents and deliver on them

To keep track of customer satisfaction across all adopted channels

To gain and retain your customers’ trust with secure service

Technologies for Each Side of Your Business

Our expertise spreads to every fundamental part of providing travel and hospitality services. We know what it takes, so we’ve built our competencies around your customers, staff, and internal processes:

Customer-facing services
Ecommerce modules
Search and booking interfaces for B2C and B2B
Recommendation engines
Branded mobile applications
Travel package design tools
Trip planners
Real-time, video-enabled customer support

Marketing and engagement
Reward program management
Personalized promotions based on customer data
Data-driven cross-sales and upsales
Voice of the customer program automation
CRM integration
Embedded multimedia content (guides, videos, 3D virtual tours, etc.)
Location-based marketing via NFC and sensors

Back-office operations
Booking engines
Inventory and allotment management
Hotel management software
B2B travel management software
Dynamic pricing
Billing and invoice tracking
Multi-currency and multi-language support
Staff and agent management
Collaboration tools

Analystics and reporting
Real-time availability control
Sales and performance analytics
360-degree customer view
Yield prediction and optimization
Big data processing
Sentiment tracking
Data visualization tools
Centralized executive-level data hubs

Reach out to hear more about your digital
opportunities.

Our Custom Web and Mobile Solutions

Among travel and hospitality software companies, Mainsoft stands out with its comprehensive offering that covers web, mobile and IoT development. As a result, you get a selection of cross-platform digital essentials for a wider, more engaging and secure audience reach

Portals

Booking websites, employee intranets, partner extranets

Mobile apps

Reservations, loyalty points, mobile wallets and checkouts

Kiosk software development

On-site interaction in physical locations

API integrations

Wholesalers, payment gateways, third-party services and systems

Document management systems

Approval chains, document templates, collaboration

Data security

Market-standard customer data processing tools

Reap Your Benefits

As a reward, successful digital adopters of travel and hospitality software get to enjoy multiple benefits. It’s our mission to make sure you are one of such businesses.

Maximize yield
Provide faster service at lower cost
Reduce customer churn
Generate more engagement and loyalty
Leverage your partnerships
Personalize pricing and promotions
Increase operational efficiency
Establish transparent relations with agents

Featured Project

See for yourself and check out our past projects in Travel & Hospitality

Pricing generation and order management system for a travel operator

Learn More

LET’S TALK!

Get in touch and we’ll kick off with a free consultation to discuss your needs and challenges

Name*

E-mail *

Message *

Company

Phone

Choose or drop files here

I agree with Mainsoft Privacy Policy *

SEND

THANK YOU FOR REACHING OUT!

Our dedicated specialists will contact you within 24 - 48 hours.

SEND ONE MORE MESSAGE